The Core Collection

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~ Explain the 3A Model of  Communication™  and its outcomes

~ Demonstrate behaviors that underpin the 3A Model

~ Bridge the intent vs. impact gap

~ Build trust

~ Increase transparency

~ Strengthen relationships

~ Reduce conflict

~ Enhance a supportive environment

~ Construct a concise, relevant, and accurate message

~ Express the message in a logically organized and compelling fashion

~ Deliver the message with easy-to-understand wording

~ Incorporate meaningful visual aids

~ Employ issue-appropriate and engaging facial expressions and body language

~ Address questions with calm and confidence

~ Identify and explain the elements involved in sharing leadership

~ Demonstrate strategies of influence 

~ Create an environment of trust

~ Effectively participate in the work of groups/teams 

~ Build commitment to decisions and actions 

~ Apply informed approaches to conflict situations

~ Support productive conflict within and among groups

~ Plan for and use techniques that result in effective meetings

 ~ Understand a variety of visual tools

~ Use tools to visually convey thinking to others

~ Focus communication by visually depicting metaphors and mental models

~ Visually synthesize information and clearly share knowledge

~ Identify connections within the larger system through visuals

~ Generate shared understandings

~ Engage colleagues and stakeholders  

~ Employ tools for awareness

~ Critically consider influences on their perspectives

~ Evaluate how their actions may be affected by their perspectives

~ Assess and align their mindset

~ Demonstrate effective leadership behaviors appropriate to the situation

~ Recognize and overcome mind traps

~ Create an environment of trust

~ Inspire and motivate others

 ~ Use design-thinking tools

~ Surface and explore divergent views

~ Explore possibilities

~ Create a safe-to-try environment

~ Reduce the discomfort of ambiguity and uncertainty

~ Address change

~ Envision the future

~ Invigorate the system 

~ Assess levels of V.U.C.A.

~ Identify sources/causes of V.U.C.A.

~ Discern barriers to addressing V.U.C.A.

~ Reframe the elements of V.U.C.A. 

~ Demonstrate habits of mind to succeed in complexity

~ Distinguish between technical and adaptive challenges

~ Address feared losses

~ Leverage self-awareness and self-regulation

~ Outline various ways in which a problem can be framed

~ Suspend initial judgements when faced with a problem

~ Resist the impulse to settle for problem framings reflective the problem’s symptoms 

~ Uncover the problem's deeper human and systemic dimensions 

~ Discern the individual and collective dimensions of complex problems

~ Surface the objective and subjective dimensions of complex problems

~ Identify what additional information is needed to achieve optimal understanding of the problem

~ Demonstrate openness to creative possibilities

~ Design iterative interventions to influence the problem